vacancies in Vodafone
Triple Play Planning & Design specialist
Job ID | 2040 |
Giza | |
Full Time - Permanent | |
No | |
ROLE PURPOSE: • Assisting department head in budget preparing/phasing & interfacing with other teams to support VIS business & strategy. • Managing cross function tasks to ensure outcomes delivery. • Responsible for the quality of Triple play network by assisting department head in identifying the areas of deterioration, while optimizing the efficiency of the fixed network. • Responsible for the planning function in triple play network by assisting department head in identifying directions & approaches to reach business objectives, issuing both long/short term plan to make the network in a healthy status, capable of supporting customer service/demand & market growth • Responsible for providing new innovative cost effective network designs, configuration, and integration with various equipments for the triple play network. • Responsible of all pre-implementation tasks to drive smooth network deployments. • provide reliable networking solutions, review new technologies and products, technical consultant activities , services improvement, and technical documentation and reporting . • Responsible for the quality of the triple play network identifying the areas of deterioration. Assisting in network planning to provide network status reports, short/long terms plans & interacting with daily operation tasks for controlling and analysis. Managing cross function with Finance and business support functions to ensure the department delivery. 1. Network design and business initiatives Create new network designs. These designs include technical approach, product combinations and product configurations. Maintain the triple play Network up-to-date and assure its ability to provide the full bouquet of services and features on both the corporate and consumer sides 2. Capacity planning Plan for software & hardware system upgrades. Plan for hardware system expansions Determining the needed hardware for the network expansions, new initiatives based on the capacity planning forecast and marketing needs 3. Testing Participate in acceptance & testing of new nodes, systems, features & services. Define delivery and solutions quality standards and ensure compliance. Dealing with testing and optimization teams for all network quality standards 4. Leading network Optimization Function • Define quality indicators and thresholds, Initiates standards and develop methods for inspection and testing various network elements/ solutions implemented in the network to evaluate service performance. • Spot areas of deterioration and service degradation, forwarding any abnormalities to the responsible department. • Measure networks and services to ensure performance versus standards are well retained for both customers and network. • Work for CAPEX and OPEX reduction compromised to the network efficiency. 5. Vendor management • Evaluate and recommend new vendor products, including testing, configuring and troubleshooting products • The main interface with the vendors for getting best technical needs and discussing the future services and features Provide proof of concept documents for all new solutions and products. Assess the need for vendors support intervention & follow-up with them regarding any relevant network issues. 6. Consultation Provide technical support to internal & external customers, & ensure their satisfaction. Provide technical support to relevant NMC teams, to improve potential technical capabilities. Act as technical reference to other teams. Responding to their requests. Recommend new innovative solutions for any raised problem. 7. Customer / Stakeholder Management Build trust and earn respect of internal and external customers by demonstrating value and delivery excellence Ensure all customer requests are done within the agreed service level agreement, SLA Manage escalations related to operational issues and projects. Ensure customer satisfaction at all contact points. 8. Knowledge Transfer Transfer the Know How to Junior Engineers, to enhance the technical knowledge. 9. Strategic contribution to the VF future vision and planning Actively contribute to the future vision for triple play and new products and services network services Delivery in particular and help build the plan. Cooperate and exchange knowledge and experiences with other VF OpCos regarding common initiatives, strategies and directions 10. Managing Cross function Tasks • Interacting with TeleTech team regarding implementation issues • Acting as the main interface with TevoTech commercial team to receive their forecasts and convert the core metrics to plans. Owner of Triple play total revenue (FY 11/12) o 6 m EGP Sign off payment for external resources Sign off PR for new orders. Internal VIS. Contacts: Triple play service Delivery , Triple play operations , testing team, NMC team , VIS resource planning . Internal Company Contacts: o Finance departments { Decision Support-Accounts payable and Procurement departments } o VF-EG Technology departments o Strategy team External Contacts: Vendors, Suppliers. Partners : TeleTech , TevoTech Educational Background • B.SC in communications and electronics engineering or computer science from a reputable university. Work Experience: • 5+ years experience in Data Networks field. Technical skills: • CCNA certified. • CCNP & CCNP voice (CCVP) full knowledge. • CCSP is an asset Background • IPTV Technical knowledge ( technical requirements and main operation nodes ) • End-2- end voice system knowledge is an asset . • Hands on different vendors’ Data products (mainly Ericsson and Alcatel). • Proper understanding of latest transmission technologies and their operation systems ( GPON , DWDM etc …) • Good knowledge in QoS models PC Knowledge: • Proficiency with standard office software (Word, Excel, PowerPoint, Project, internet, Visio….etc). • Different programming tools. • Scripting skills is a plus. Others : • Project Management skill is a must. • Fluent in spoken & written English. • Very good presentation skills Personal skills: • Good analytical & reasoning skills. • Highly motivated, energetic. • Willing to take ownership. • Good team player. • Ability to work under stress. • Good planning skills. • Good communication skills. • Customer care orientation & proactive attitude. • Decision maker. • Dedicated & available to work flexible hours. • Available to work 24x7 On Call. • Ability to travel inside/outside Egypt. |
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